Complete two-wheeler service platform

Run your workshop.
Not the paperwork.

One connected workspace for multi-brand bike and scooter servicing โ€” from digital job cards and technician workflows to billing, inventory, WhatsApp reminders and customer loyalty.

โœ“ Digital job cardsโœ“ Billing & stockโœ“ Customer retention
BIKE EXPERT ยท WORKSHOP OVERVIEWโ— OVERVIEW
JOB CARD FLOW01 โ†’ 04Check-in to delivery
INVOICINGGST-readyItemized billing
INVENTORYTrackedParts & purchases
CUSTOMER CAREConnectedHistory & reminders
WORKSHOP FLOW
01 ยท ReceiveCustomer, vehicle & complaintJOB CARD
02 ยท Inspect & repairInspection, estimate & mechanicWORKFLOW
03 ยท Bill & deliverInvoice, payment & service recordINVOICE
๐ŸงพDigital Job CardsEvery visit documented
๐Ÿ“ฆInventory ControlParts & purchases
๐Ÿ’ฌCustomer Follow-upsWhatsApp workflow support
๐Ÿ†Loyalty & RewardsPoints and bonus tracking
One platform ยท Connected operations

Everything your workshop needs to run smarter

Tools for the front desk, mechanics, inventory, accounts and customer care โ€” organized around how a two-wheeler service center works.

๐Ÿงพ

Digital Job Cards

Record complaints, vehicle details, inspections, estimates, approvals, photos and service status.

Manage jobs โ†—
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Mechanic Workflow

Coordinate workshop tasks, inspections and job progress through a dedicated staff workflow.

Staff workspace โ†—
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Invoices & GST Billing

Prepare itemized invoices, track payments and balances, and print billing records.

Billing workspace โ†—
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Parts & Inventory

Manage stock, low-stock alerts, suppliers, purchases, purchase orders, barcode tools and stock movement.

Inventory workspace โ†—
๐Ÿ“…

Bookings & Service History

Accept online service requests, keep vehicle service history and organize due-service follow-ups.

Request a service โ†—
๐Ÿ’ฌ

WhatsApp Notifications

Support for WhatsApp Business API, approved templates, consent and scheduled reminders when configured.

Notification settings โ†—
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Loyalty & Bonus Points

Review customer points, configure invoice earning rules and automate eligible birthday and delivery bonuses.

Loyalty workspace โ†—
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Feedback & Complaints

Collect feedback, organize complaints and manage customer follow-ups to improve service experience.

Customer care โ†—
๐Ÿ“Š

Reports & Branch Insights

Review operational reports, collections, expenses, payroll and branch performance using recorded data.

View reports โ†—
๐Ÿงฐ

Service Packages & AMC

Maintain reusable service packages and manage available annual maintenance plan workflows.

Service catalog โ†—
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Customer Portal

Provide customer-facing login and service tracking pages where accounts have been configured.

Customer Login โ†—
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Admin & Security Tools

Role-based access, login security, audit records and backup/restore tools for authorized staff.

Admin workspace โ†—
A clear service journey

From check-in to customer follow-up

Keep the team aligned and the service record organized at each stage.

STEP 01

Book & Check In

Record the customer, vehicle, complaint and odometer reading.

STEP 02

Inspect & Approve

Document inspection, estimate and customer approval before work proceeds.

STEP 03

Repair & Bill

Coordinate workshop work, parts usage, invoice lines and payment tracking.

STEP 04

Deliver & Retain

Update service history, follow-ups and eligible loyalty rewards.

Customer retention tools

Give customers a reason to return.

Use loyalty balances, configurable invoice earning rules and bonus points to encourage repeat service visits. Birthday automation requires customer date of birth, the database migration, configured bonus rules and a daily hosting cron job. Service completion bonus requires the migration and configured rules.

LOYALTY PROGRAM ยท EXAMPLEEarn. Return. Repeat.

Illustrative program. Actual points depend on configured rules and recorded transactions.

Invoice pointsBirthday bonusService bonusLoyalty insights

Bring your workshop into one system.

Submit a service request or sign in to the Bike Expert management workspace.